Service & Support
Travelex Service and Support

Technical Support
If you are experiencing technical problems with the web site, contact: webmaster@worldtravelcenter.com
 
For Product Information and Sales Assistance
Phone: +1 866-979-6753 or +1 402-343-3699 M-Th 8AM - 6PM Fri 8AM-4:30PM EST
Email: info@worldtravelcenter.com

 
360° Student Group Choice Plan
Filing a Claim - 360 Student Group
Trip Cancellation/Interruption Claims: Immediately call your Travel Supplier and the Claims Administrator to report your cancellation and avoid non-covered expenses due to late reporting
Address Claims Administration Office for Stonebridge Casualty Insurance Company
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305
Phone 1-866-968-2061
Fax 1-877-367-2496
 
Travel Basic
Emergency Travel Assistance & Concierge Services
When contacting plan administrator, please have the following information: 1. Your Travelex Travel Basic Confirmation Number. 2. Caller's name and telephone number where we can call you back. 3. Member's name. 4. Location (city, country) 5. Brief description of problem or situation.
Address Travelex Travel Assistance Services provided by On Call International.
Phone For emergency assistance while traveling call: Toll Free: 1-855-892-6495 (U.S. or Canada) Collect: 1-603-328-1373 (all other countries)
 
Travel Max
Emergency Travel Assistance & Concierge Services
When contacting plan administrator, please have the following information: 1. Your Travelex Travel Max Confirmation Number. 2. Caller's name and telephone number where we can call you back. 3. Member's name. 4. Location (city, country) 5. Brief description of problem or situation.
Address Travelex Travel Assistance Services provided by On Call International.
Phone For emergency assistance while traveling call: Toll Free: 1-855-892-6495 (U.S. or Canada) Collect: 1-603-328-1373 (all other countries
 
Travel Plus
Emergency Travel Assistance & Concierge Services
Phone Toll Free:1-866-866-8155 (U.S. or Canada)
Collect:1-240-330-1532 (all other countries)
 
Filing a Claim - Travel Plus
Address Old Republic Insurance Company
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305
Phone Toll Free:1-866-322-6776 (U.S. or Canada)
Collect 1-905-523-9019 (all other countries)
 
Travel Select
Emergency Travel Assistance & Concierge Services
When contacting plan administrator, please have the following information: 1. Your Travelex Travel Select Confirmation Number. 2. Caller's name and telephone number where we can call you back. 3. Member's name. 4. Location (city, country) 5. Brief description of problem or situation.
Address Travelex Travel Assistance Services provided by On Call International.
Phone For emergency assistance while traveling call: Toll Free: 1-855-892-6495 (U.S. or Canada) Collect: 1-603-328-1373 (all other countries
 
TraveLite
Emergency Travel Assistance & Concierge Services
Phone Toll Free:1-866-866-8155 (U.S. or Canada)
Collect:1-240-330-1532 (all other countries)
 
Filing a Claim - TraveLite
Address Old Republic Insurance Company
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305
Phone Toll Free:1-866-322-6776 (U.S. or Canada)
Collect 1-905-523-9019 (all other countries)
 




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